Let's Talk

Have a question about your order, need help choosing a size, or want to learn more about one of our dresses? The LULU SKY team is always happy to help.


💌 Customer Support

Email: contact@lulussky.com

Response Time:
We typically respond within 24–48 business hours, Monday–Friday.

For faster assistance, please include your order number and a brief description of your question.


🌷 How Can We Help?

Order Support
Questions about your order, order status, or order details.

Sizing & Fit
Need help finding the right size or understanding the fit of a dress? We’re happy to help.

Shipping & Tracking
Questions about delivery, shipping options, or tracking information.

Returns & Refunds
Need assistance with a return or refund? Please contact us before sending anything back.

Product Information
Curious about a style, fabric, color, or product availability? Just ask.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us with your order details and photos.


📍 Business Information

LULU SKY
2300 W 41st St
Sioux Falls, SD 57105
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Support team before sending any return. We’ll provide the correct return instructions and return address.


🕘 Customer Service Hours

Monday–Friday: 9:00 AM–6:00 PM EST
Saturday–Sunday: Closed

We’ll do our best to get back to you as quickly as possible.


✨ A Little Note From LULU SKY

Whether you’re looking for the perfect fit, checking on an order, or simply have a question, we’re here to make things a little easier.

LULU SKY — Find your style. Feel the moment. Make it yours. 🌷