Contact information
Have a question about your order, need help choosing a size, or want to learn more about one of our dresses? The LULU SKY team is always happy to help.
💌 Customer Support
Email: contact@lulussky.com
Response Time:
We typically respond within 24–48 business hours, Monday–Friday.
For faster assistance, please include your order number and a brief description of your question.
🌷 How Can We Help?
Order Support
Questions about your order, order status, or order details.
Sizing & Fit
Need help finding the right size or understanding the fit of a dress? We’re happy to help.
Shipping & Tracking
Questions about delivery, shipping options, or tracking information.
Returns & Refunds
Need assistance with a return or refund? Please contact us before sending anything back.
Product Information
Curious about a style, fabric, color, or product availability? Just ask.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us with your order details and photos.
📍 Business Information
LULU SKY
2300 W 41st St
Sioux Falls, SD 57105
United States
Business Correspondence Only – Not a Return Address
Please contact our Customer Support team before sending any return. We’ll provide the correct return instructions and return address.
🕘 Customer Service Hours
Monday–Friday: 9:00 AM–6:00 PM EST
Saturday–Sunday: Closed
We’ll do our best to get back to you as quickly as possible.
✨ A Little Note From LULU SKY
Whether you’re looking for the perfect fit, checking on an order, or simply have a question, we’re here to make things a little easier.
LULU SKY — Find your style. Feel the moment. Make it yours.
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